Rules

General Server Rules:

• 1.1 Every player must follow the server rules – not knowing the rules does not exempt you from the consequences.
• 1.2 The use of third-party programs is prohibited.
• 1.3 It is prohibited to exploit server bugs. If you find any server bugs, contact the administration – we will reward you!
• 1.4 Impersonating an Admin/GM is prohibited.
• 1.5 Advertising other Mu-Online servers is strictly prohibited!

Player Behavior Rules:

• 2.1 Harsh/rude insults towards players or their families are strictly prohibited (in-game, on Discord, etc.).
• 2.2 Bullying or killing new players on purpose to prevent them from leveling up is prohibited.

Trading Rules:

• 3.1 Real-world trading is prohibited.
• 3.2 Scamming players is not allowed.
• 3.3 If there is a conflict between players during a trade, they must provide proof to the administration (e.g., video, photo, etc.).

Event Rules:

• 4.1 During events organized by the Administration/GM, players must follow instructions and do as they are told.
• 4.2 It is prohibited to intentionally disrupt events.

Consequences for Breaking the Rules:

• 5.1 Breaking the rules may result in the following consequences:
  • • Warning
  • • Temporary or permanent ban (account, IP, hardware ID)
  • • Deletion of all items
  • • Removal of in-game resets
• 5.2 The administration has the full right to change the rules without prior warning. However, players will be informed after any changes.

AbuseMU – Refund & Chargeback Policy:

This policy outlines our procedures regarding refunds and chargebacks for purchases made on https://abusemu.com/. Please read carefully before making any purchases.

Refund Policy

• Refund requests must be submitted within 24 hours of purchase
• Only unused virtual items/currency are eligible for refund
• Processing fee of 10% applies to all refunds
• Store credit option available with no processing fee

• Used or activated virtual items
• Consumed virtual currency
• Ranks or privileges that have been used
• Custom items or personalized content

Chargeback Policy

Initiating a chargeback will result in:

• Immediate account suspension
• Permanent ban from all LevelMu services
• Blacklisting of associated payment methods
• Legal action may be taken for fraudulent chargebacks

Instead of initiating a chargeback, please:

• Contact our support team first
• Provide transaction details
• Allow 48 hours for response
• Consider store credit options

Refund Process

• Submit ticket at Discord
• Include order ID and reason for refund
• Await confirmation email (24–48 hours)
• Choose refund method (original payment or store credit)
• Refunds are typically processed within 5–7 business days

Contact Information

For refund requests and payment issues:

• Support Portal: Support
• Response Time: Within 48 hours